
Start applying predictivemaintenance today
FAQs
How can we help you?
All
General FAQ
-
How do you log into the Pitstop application?
+ -
How is the information presented in Pitstop?
+ -
How many languages is the application available in?
+ -
What is preventive maintenance vs predictive maintenance?
+ -
Are you available on the Geotab marketplace?
+ -
What class of vehicles does your platform work with?
+ -
Is it possible to try the software prior to purchasing?
+ -
How much does the platform cost?
+
User interface / Usability
-
Can I see my vehicles in real time?
+ -
How do I delete a car?
+ -
Does the driver have access to the information on the vehicle?
+ -
How to integrate GEOTAB on Pitstop?
+ -
How will I be alerted when there is an issue with one of my vehicles?
+
Fuel
-
Can you see fuel consumption data?
+ -
Can I view the current fuel level?
+
Maintenance
-
Can you compare drivers based on vehicle costs?
+ -
My vehicle has a maintenance alert. Is that different from Pitstop?
+ -
What types of predictions are on Pitstop’s platform?
+
Data
-
How frequently do you send data to the platform?
+ -
How can you stop a vehicle sending data to pitstop?
+ -
Where is the data stored?
+ -
What types of telematics providers do you work with?
+ -
What types of data does your platform use to make predictions?
+ -
Why should I trust your AI and Algorithms?
+ -
We have tested other platforms that gave too many false events. How do you prevent information overload?
+
Hardware connectivity and device
-
Can I use my own OBDII device?
+ -
How do I connect the device to the car?
+ -
Do I really need to plug a device into my car?
+ -
Do I need to charge the device?
+ -
How do I order a new device?
+ -
What temperatures does this work in?
+ -
What happens if the device stops working? Does this device have a warranty?
+ -
Can this affect my vehicle’s warranty?
+ -
How much data does the device consume?
+ -
How can I tell if the device has been unplugged?
+ -
How can I tell if the device is working?
+
Diagnostics
-
How accurate is your system in predicting potential failures?
+ -
What does DTC mean?
+ -
How do I read OBDII/DTC code?
+ -
How do I read Generic or Manufacturer Specific Codes?
+ -
How do I read Subsystems codes?
+
Support
-
How accurate is your system in predicting potential failures?
+ -
How do I learn how to use the application?
+