Start applying predictive
maintenance today

To access Pitstop application, you can use the url: dashboard.pitstopconnect.com. 

The Pitstop application is organized to help fleet managers make decisions based on exceptions. The Dashboard is a summary of the entire fleet’s performance and contains graphs and charts and workflows to manage internal operations.

Pitstop can be available in multiple languages. Pitstop uses Google Translate application to translate the application and supports all languages Google supports including French, German and Spanish.

1. Preventive maintenance is periodically taking your vehicle to maintenance based on time or mileage passed. It is designed to keep the vehicle parts in good condition, but does not take the state of a component or process into account.

2. Predictive maintenance uses the vehicle’s real-time sensor data as well as other data points to analyze the current state of the vehicle and inform the owners when something needs addressing before a failure even happens.

Yes. You can see our GEOTAB partner profile here.

We work on class 1-8 vehicles so we can easily connect to and help you manage a mixed fleet.

Yes, in most cases. Please reach out to our team to discuss the terms and the unique needs of your fleet.

We try to be very competitive on cost amongst our competitors. Please reach out to our team for an estimate.

Yes. Once integration is complete and all vehicle data is flowing into Pitstop, you will be able to see your vehicles at near “real time” in our maps. There can be minor differences in GPS location due to transmission delays between the in-vehicle device and our dashboard.

In the vehicle profile there is a delete car button that can be pressed. Don’t worry, if you add the car back all of its history will be present.

Yes. A “Driver” profile has to be created by the administrator and invite the driver user into the application. The “Driver” user can log in and see information of the the vehicle relevant to their vehicle (s).

You can follow the implementation guide by clicking this link or you can email us directly at  support@pitstopconnect.com

The system shows all issues immediately on our dashboard along with configurable emails to keep your fleet managers informed when there is a potential issue. Read more on our Fleet page.

Yes. Pitstop shows a list of vehicles with fuel consumption ranked from highest consuming vehicle to lowest. This does depend on the make model year of the vehicle.

Pitstop is able to read fuel information for most vehicles. It usually depends on make model and year of the vehicle.

You can compare drivers based on their safety profiles. We do not associate maintenance to any specific user or driver as organizations and fleets design and deliver maintenance programs to address an entire fleet instead of an individual vehicle asset or driver. 

Pitstop uses OEM maintenance schedule as a reference point and also processes other data points from your service centre, including service history. By doing this we try to deliver the most accurate upcoming maintenance for your vehicle. Oftentimes the reminder in your car is a snapshot and Pitstop compliments it with more detailed information of your maintenance due.

Our platform is constantly getting smarter and is adding new predictions regularly. As of now, for most vehicles, we can predict battery failures, DTC severities, and brakes. However, what we can predict will vary based on the types of vehicles, the sensors they are equipped with, and your telematics provider.

Every minute during drive time and every 24 hours when parked.

The OBDII device has to be uninstalled from the vehicle.  

Data is safely & securely stored in the cloud using Amazon AWS and Google Big Query

Currently, our platform works directly with Danlaw, GEOTAB, FleetComplete, VerizonConnect and Samsara. We are constantly partnering with others to ensure we provide you with the best service.

We use as much data as possible from the sensors the vehicle is equipped with, as well as the data the telematics providers will share with us. This includes, but is not limited to, data such as: 

• Battery voltage 
• Engine control 
• Airflow & emissions 
• Brakes

Our team is made up of both highly-skilled data scientists and automotive industry experts who are consistently improving our models and gathering more data to increase accuracy. To date, we have trained our models with over 1 Billion data points across vehicle makes and classes.

To prevent false events from happening, we use automation that runs in the background to capture and correct them. If there are exceptions, our technical team is alerted so they can intervene to ensure that no false alerts are created.

Yes. Pitstop is a device agnostic platform. Please reach out to us at support@pitstopconnect.com to implement pitstop.

The telematics device, if bought from Pitstop, should integrate and connect directly to the OBDII port. 

If your vehicle is an Audi, GM, Lexus or VW in the United States we can connect directly to your vehicles connected car platform. Otherwise you do need to install an external device.

No. The device is powered by the vehicle’s battery. 

Email support@pitstopconnect.com and our team will help you get a new device.

– 40 celsius to +40 celsius / – 40F to +104F

We have a 3 year warranty for Danlaw devices from Pitstop. If the device stops working, please reach out to Pitstop at  support@pitstopconnect.com and we will help you troubleshoot and assess the device. Depending on the assessment of our technical team we will either replace the device or fix it for you.

No. 

Pitstop is a read-only hardware that monitors general vehicle data. It does not write to or alter your vehicle’s onboard computer in any way. For specifics depending on your vehicle you may contact your OEM’s customer support team. As stated above, the adapter is covered under a warranty by Pitstop. For more details, terms and warranty information can be found in your app’s settings page.

About 10MB per month. 

On the dashboard under the vehicle profile there will be a device status field that will display if the device is connected or not.

On the dashboard under the vehicle profile there will be a device status field that will display if the device is connected or not.

 We are above 95% accuracy for all of our models.

DTCs are Diagnostic Trouble Codes that are an automotive industry standard set by SAE (Society of Automotive Engineers). DTCs are how the J-1939 (in heavy duty vehicles) and OBDII (in light duty vehicles) communicate the problems onboard to the operator of the vehicle. 

DTCs have a very standardized system of naming. Below is an overview of how the naming works:

Example P0430

• P0430 – the first letter indicates which subsystem 

• • B – Body 
  • C – Chassis
  • P – Powertrain 
  • U – Network and Vehicle integration

The second number in the DTC represents either a generic or manufacturer specific code. Generally, you will see DTCs starting with either a 0 or 1.

Example P0430

• 0 – Generic

• 1 – Manufacturer specific 

The third character or number usually  in the diagnostic trouble code indicates the subsystem in which the fault is.

• 0 – Fuel and air metering and aux emission

• 1 – Fuel and air metering 

• 2 – injector circuit

• 3 – Ignition systems

• 4 – Aux emission controls

• 5 – Vehicle speed control and engine idling

• 6 – Computer and aux outputs

• 7 – Transmission 

Note: A,B, or C indicates hybrid systems. 

We are above 95% accuracy for all of our models?

Our application has training videos within each module .You can email us at support@pitstopconnect.com to schedule a training session with our customer success manager.