Fleet Work Order Management Product Update

Fleet Work Order Management Product Update

19 September 2022

Read time: 3 min

Complete the feedback loop by creating and tracking work orders

Creating fleet work orders is an integral part of fleet maintenance software. For instance, when a fleet manager identifies a vehicle issue, the next step for a fleet manager is to create and assign the work order. The fleet manager can authorize the work and share it with the technician who is responsible for working on the actual maintenance.

Fleet work order software enables you to plan, schedule, and carry out maintenance from beginning to end while unifying data for accurate maintenance reporting and predictive analytics. Furthermore, fleet work order software simplifies the maintenance process by producing and tracking service requests, allowing you to spend less time on paperwork and more time on critical duties.

Moreover, Pitstop commits to helping fleet managers gain valuable insights across their operations. We are constantly learning from what is happening in the field and now have built a way for fleet managers to capture this information directly into the product.

Streamline maintenance and repair workflows

Pitstop has added a new module – fleet work order management, where fleet managers can create, view existing and keep track of ongoing work orders. For example, the fleet manager can update the work order status to one of the following: Open, Pending, In Progress, Blocked for Parts, Waiting for Approval, and Resolved

Example of the work order management module – View All Work orders

fleet work orders feature


When creating the work order, there are two main components that the fleet manager needs to fill in – the work order header and the work order line. For the work order header, the fleet manager can assign various other useful fields Repair Type (Breakdown, Driver Reports, PM, Inspection, custom reason), Repair Priority (Critical, Major, Minor), Report date, work order start, and completion date.

Example of work order management – Creating Work order (1)

adding a fleet work orders feature

Pitstop has made a lot of effort to simplify the process of filling out the work orders. When a fleet manager selects a vehicle, they can see the summary of all issues on the vehicles and how important those issues are, and if they will lead to a failure. In addition, fleet managers no longer need to sort through spreadsheets and stay organized by tracking service work and properly analyzing operating expenses with work order software. The fleet manager can then easily link existing services on the vehicle to the repair order line. Fleet managers can modify the repair order to fill in other fields, the actual maintenance performed, labor cost, and parts cost.

Example of work order management – Creating a work order (2)

fleet work orders issue summary chart


The power of predictive and fleet work order management – all in one place! 

Pitstop uses the work order data in the background to continuously learn about your vehicles and analyze why the vehicle went in for service. Pitstop generates reports around the total downtime and cost incurred to the fleet and how Pitstop could have reduced the breakdowns by leveraging our predictive alerts ahead of time. Lastly, Pitstop’s AI flywheel also continues to learn from the work order data and improves the prioritization of alerts in case the alerts were missed. 

Example of work order management reporting – Downtime Savings with Pitstop

fleet downtime savings with pitstop

This new tool is now available to all clients for those who are interested. Contact our team (or visit pitstopconnect.com/book-a-demo) to learn more about how Pitstop’s fleet maintenance software can improve the safety, efficiency, and economy of your operations.